Privacy Policy

Introduction

ServiceLink Hub ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Fill out contact forms on our website
• Call or email us to inquire about services
• Schedule appointments for cleaning services
• Provide payment information for services rendered

This information may include your name, email address, phone number, physical address, and payment information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cleaning services
• Schedule and confirm appointments
• Process payments for services
• Communicate with you about our services
• Respond to your inquiries and requests
• Send you service-related information and updates
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (such as payment processors)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer, such as a merger or acquisition

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use cookies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information (subject to legal obligations)
• The right to withdraw consent for certain uses of your information
• The right to file a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

ServiceLink Hub
3400 Rue Jean-Talon O
Montreal, QC, Canada
Phone: +1 514-653-0640
Email: [email protected]